Introduction
1. This Privacy Policy is Kolaran Holdings Pty Ltd (trading as Gibson
Raison Settlements) official online privacy policy and it applies
to all personal information collected by Gibson Raison Settlements.
In this policy we explain how and why we collect your personal information,
how we use it, and what controls you have over our use of it.
2. Gibson Raison Settlements is committed to complying with Commonwealth
legislation governing privacy of personal information by businesses
and to protecting and safeguarding your privacy when you deal with
us.
Collection of information
3. Some information provided to us by clients, customers, contractors
and other third parties might be considered private or personal.
Without these details we would not be able to carry on our business
and provide our services to you. We will only collect such personal
information if it is necessary for one of our functions or activities.
4. In particular, personal information is collected from people
in the following situations by Gibson Raison Settlements:
• If you contact Gibson Raison Settlements, we may keep a
record of that correspondence.
• When you submit your e-mail address to our web site mailing
list.
5. At or before the time the personal information is collected
by us we will take reasonable steps to ensure that you are made
aware of who we are, the fact that you are able to gain access to
the information held about you, the purpose of the collection, the
type(s) of organisations to which we usually disclose the information
collected about you, any laws requiring the collection of the information
and the main consequences for you if all or part of the information
is not collected.
Use of information collected and disclosure
of personal information to others
6. We may use or disclose personal information held about an individual
for the primary purpose for which it is collected (eg. provision
of our services, including administration of our services, notification
to you about changes to our services, record-keeping following termination
of our services to you and technical maintenance). We may also use
such information for a purpose related to the primary purpose of
collection and where it would reasonably be expected by you that
we would use the information in such a way. This information is
only disclosed to persons outside our business in the circumstances
set out in this policy or as otherwise notified to you at the time
of collection of the information.
7. In addition we are permitted to use or disclose personal information
held about you:
• Where you have consented to the use or disclosure;
• Where we reasonably believe that the use or disclosure is
necessary to lessen or prevent a serious, immediate threat to someone's
health or safety or the public's health or safety;
• Where we reasonably suspect that unlawful activity has been,
is being or may be engaged in and the use or disclosure is a necessary
part of our investigation or in reporting the matter to the relevant
authorities;
• Where such use or disclosure is required under or authorised
by law (for example, to comply with a subpoena, a warrant or other
order of a court or legal process);
• Where we reasonably believe that the use or disclosure is
reasonably necessary for prevention, investigation, prosecution
and punishment of crimes or wrongdoings or the preparation for,
conduct of, proceedings before any court or tribunal or the implementation
of the orders of a court or tribunal by or on behalf of an enforcement
body.
Links
8. Our web site may contain links to other web sites and those third
party web sites may collect personal information about you. We are
not responsible for the privacy practices of other businesses or
the content of web sites that are linked to our web site. Gibson
Raison Settlements encourages users to be aware when they leave
the site and to read the privacy statements of each and every web
site that collects personally identifiable information.
Security and storage
9. Gibson Raison Settlements places a great importance on the security
of all information associated with our customers, clients and contractors.
We have security measures in place to attempt to protect against
the loss, misuse and alteration of personal information under our
control.
10. Personal information is de-identified or destroyed securely
when no longer required by us.
11. Gibson Raison Settlements retains the information you provide
to us including possibly your contact and credit card details to
enable us to verify transactions and customer details and to retain
adequate records for legal and accounting purposes. This information
is held on secure servers in controlled facilities.
12. Information stored within our computer systems can only be accessed
by those entrusted with authority and computer network password
sanctions.
13. No data transmission over the Internet can be guaranteed to
be 100 per cent secure. As a result, while we strive to protect
user's personal information, Gibson Raison Settlements cannot ensure
or warrant the security of any information transmitted to it or
from its online products or services, and users do so at their own
risk. Once Gibson Raison Settlements receives your transmission,
it makes every effort to ensure its security on its systems.
14. Ultimately, you are solely responsible for keeping your passwords
and/or account information secret. You should be careful and responsible
whenever you are online.
Access to and correction of personal information
15. Gibson Raison Settlements is committed to maintaining accurate,
timely, relevant and appropriate information about our customers,
clients and web-site users.
16. So long as your request for your personal information is in
accordance with the National Privacy Principles, then we will give
you access to that information.
17. Inaccurate information will be corrected upon receiving advice
to this effect from you. To ensure confidentiality, details of your
personal information will be passed on to you only if we are satisfied
that the information relates to you.
18. If we refuse to provide you with access or correct the personal
information held about you by us, then we will provide reasons for
such refusal.
Complaints
19. If you have a complaint about our Privacy Policy or the collection,
use or safe disposal or destruction of your personal information,
your complaint should be directed in the first instance to us at
E-mail: settlements@gibsonraisonsettlements.com.au.
We will investigate your complaint and attempt to resolve any breach
that might have occurred in relation to the collection, use or destruction
of personal information held by us about you in accordance with
the Commonwealth Privacy legislation. If you are not satisfied with
the outcome of this procedure then you may request that an independent
person (usually the Commonwealth Privacy Officer) investigate your
complaint.
Transfer of information overseas
21. Pursuant to the National Privacy Principles we may transfer
personal information we have collected about you to someone other
than you in a foreign country only if such transfer is permitted
by the National Privacy Principles.
Cookies
22. Gibson Raison Settlements collects information from the site
using "IP files".
23. When you visit the Gibson Raison Settlements site to read, browse
or download information, our system will record/log your IP address
(the address which identifies your computer on the internet and
which is automatically recognised by our web server), date and time
of your visit to our site, the pages viewed and any information
downloaded. This information will only be used for the purpose of
site analysis and to help us offer you improved online service.
We may automatically collect non-personal information about you
such as the type of Internet browsers you use or the site from which
you linked to our Web Sites. You cannot be identified from this
information and it is only used to assist us in providing an effective
service on our Web Sites.
Changes to Privacy Policy
24. If Gibson Raison Settlements decides to change its Privacy Policy,
it will post changes on this Privacy Policy page so that users are
always aware of what information is collected, how it is used and
the way in which information may be disclosed. As a result, please
remember to refer back to this Privacy Policy regularly to review
any amendments.
Contacting us
25. If you require further information regarding our Privacy Policy,
please contact us at the following address: E-mail: settlements@gibsonraisonsettlements.com.au.
Should you wish to read more information on privacy legislation
or the National Privacy Principles we recommend that you visit the
Federal Privacy Commissioner's website at www.privacy.gov.au
Acceptance
27. You accept that your use of this site includes your acceptance
of this Privacy Policy and the Terms of Use.
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